What should I do the mirror surface of my makeup mirror is broken when it arrives?
We sincerely apologize for the broken mirror surface upon arrival. Please do not attempt to use the mirror in this condition. Take clear photos of the broken mirror, showing the overall state of the mirror and the specific damaged areas. Then, contact our customer service with your order number and these photos. We will process a replacement for you as quickly as possible. If you prefer a refund, we will also handle it according to our return policy.
